Security & Privacy
Effective Date: August 1, 2025
Remedy 365 (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information, and the choices you have regarding your data—especially if you reside in California.
1. Information We Collect
We may collect the following categories of personal information:
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Identifiers: Name, email address, IP address, or other contact details
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Internet or Network Activity: Browsing history, device information, referring websites
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Professional Information: Job title, company name, business contact details
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Geolocation Data: General location derived from IP or provided location data
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Inferences: Preferences or characteristics inferred from usage data
We collect this data from website interactions, demo request forms, email communication, cookies, and integrations with third-party platforms like CRMs and analytics tools.
2. How We Use Your Information
We use your personal information to:
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Provide and improve our services
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Respond to inquiries and demo requests
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Personalize user experience and advertising
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Analyze website usage and optimize performance
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Communicate updates, offers, and insights
3. Sharing Your Information
We do not sell your personal information. We may share it with:
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Service providers (e.g., hosting, analytics, marketing platforms)
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Partners under NDA for collaborative services
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Government authorities, when required by law
All third parties are bound by agreements that protect your data and prohibit unauthorized use.
4. Your Rights Under the CCPA (California Residents)
If you reside in California, you have the right to:
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Know: Request disclosure of the personal data we’ve collected, used, or shared
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Access: Receive a copy of your personal information in a portable format
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Delete: Request the deletion of your personal information (with certain exceptions)
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Opt-Out: Refuse the sale or sharing of your personal information (Remedy 365 does not sell data)
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Correct: Request corrections to inaccurate personal information
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Non-Discrimination: Exercise your privacy rights without being denied service or charged differently
To submit a request, please email us at privacy@remedy365.ai or use our [Privacy Rights Request Form].
5. Data Security
We implement industry-standard safeguards, including:
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End-to-end encryption (in transit and at rest)
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Role-based access controls and audit trails
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Regular vulnerability scans and penetration testing
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Data minimization and retention limits
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Hosting on secure cloud infrastructure (e.g., AWS)
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
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Understand how users interact with our site
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Enable functionality like form submissions and login
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Serve relevant advertising through retargeting
You can adjust cookie preferences through your browser settings or opt out of targeted ads via the YourAdChoices portal.
7. Third-Party Links
Our website may contain links to external websites or embedded tools. We are not responsible for the privacy practices of these sites. Please review their policies before sharing your data.
8. Children’s Privacy
Our services are intended for business and professional use. We do not knowingly collect personal data from children under 16.
9. Updates to This Policy
We may update this Privacy Policy as needed to comply with legal or operational changes. When we do, we’ll revise the “Effective Date” above.